Security Bug Fix Policy
AssertThat makes it a priority to ensure that customers' systems cannot be compromised by exploiting vulnerabilities in AssertThat products.
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Scope
The following describes how and when we resolve security bugs in our products. It does not describe the complete disclosure or advisory process that we follow.
Security bug fix Service Level Agreement (SLA)
We have defined the following timeframes for fixing security issues in our products:
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For CVSS v3 AssertThat uses the following severity rating system:
V3 SCORE RANGE | SEVERITY IN ADVISORY |
0.1 - 3.9 | Low |
4.0 - 6.9 | Medium |
7.0 - 8.9 | High |
9.0 - 10.0 | Critical |
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Below are a few examples of vulnerabilities which may result in a given severity level. Please keep in mind that this rating does not take into account details of your installation and are to be used as a guide only.
Severity Level: Critical
Vulnerabilities that score in the critical range usually have most of the following characteristics:
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For critical vulnerabilities, is advised that you patch or upgrade as soon as possible, unless you have other mitigating measures in place. For example, a mitigating factor could be if your installation is not accessible from the Internet.
Severity Level: High
Vulnerabilities that score in the high range usually have some of the following characteristics:
The vulnerability is difficult to exploit.
Exploitation could result in elevated privileges.
Exploitation could result in a significant data loss or downtime.
Severity Level: Medium
Vulnerabilities that score in the medium range usually have some of the following characteristics:
Vulnerabilities that require the attacker to manipulate individual victims via social engineering tactics.
Denial of service vulnerabilities that are difficult to set up.
Exploits that require an attacker to reside on the same local network as the victim.
Vulnerabilities where exploitation provides only very limited access.
Vulnerabilities that require user privileges for successful exploitation.
Severity Level: Low
Vulnerabilities in the low range typically have very little impact on an organization's business. Exploitation of such vulnerabilities usually requires local or physical system access.